More Ways to Use Text Messaging

We’ve updated our text messaging system to improve communication and better serve you. This message is part of that transition. In October 2025, Corewell Health and our affiliates/partners welcomed patients to our new text message system for urgent messages, appointment reminders, billing, and more.

These new text messages are intended to better serve your needs with easy options for confirming and/or rescheduling appointments, paying bills with a few taps on your phone screen, receiving health messages, and more.

Patients can opt in to SMS text messages from Corewell Health. Just text START to 282673 to receive text messages related to your relationship with Corewell Health. Text messages will be sent from the number above. Message and data rates may apply. Message frequency may vary. For help, text HELP and text STOP to opt out of notifications from a specific short code text message.

Please review our privacy policy.

Standard text messaging rates from your mobile phone carrier may apply. There are no additional charges from Corewell Health.

No. If you'd like to send a message directly to your provider, you can do so through your MyChart account.

Yes. You can stay connected by choosing the communication method(s) you prefer in your MyChart account. Notification choices include email, text, phone, regular mail, and more.

Check out this instructional video or follow these step-by-step instructions:

In the “General” section

Select “Review contact information” to make sure it is correct.

• Make sure your mobile phone is correct. If your mobile phone also serves as your home phone, that’s OK. Just enter it again in the “Home” box
• Updating your email requires verification via a code sent to the new email address

Review the settings for the different ways you want to receive messages from us.

• Select the toggle. If the toggle color is checked green, you are open to receive notifications by that method

Scroll to the “Details” section

Expand the sections for specific categories (e.g., Appointments, Messages, Health, Billing) to customize your preferences in each category.

• If the toggle color is checked green, you are agreeing to receive notifications
• Make sure you review all toggles offered within each category

Save changes

After making your selections, make sure to select "Save Changes" to apply your new communication preferences.